We're aware of a problem that causes the app to crash immediately upon opening. This issue primarily affects Android devices, but it can also occur on iOS devices. To resolve this issue, please follow these steps:
- Clear the Stock Events App data on your device
- Log into your account again
Clear App Data on Android
- Open the "Settings" app on your Android device.
- Scroll down and tap on "Apps & Notifications" or "Applications."
- Locate the "Stock Events" app and tap on it.
- Tap on "Storage & Cache."
- Tap on "Clear Cache" and then tap on "Clear Data."
- Once the app data is cleared, relaunch the "Stock Events" app.
- Sign in to your account using your registered login credentials.
Clear App Data on iOS
- Open the "Settings" app on your iOS device.
- Scroll down and tap on "General."
- Tap on "iPhone Storage."
- Locate the "Stock Events" app and tap on it.
- Tap on "Delete App."
- Tap on "Delete App" again to confirm.
- Once the app is deleted, reinstall it from the App Store.
- Launch the "Stock Events" app again.
- Sign in to your account using your registered login credentials.
Additional Tips
- Ensure your device is running the latest iOS or Android operating system.
- Check for any pending app updates for "Stock Events."
- Restart your device to clear any temporary glitches.
- If the issue persists, please contact our support team at contact@stockevents.app for further assistance.
We apologize for any inconvenience this problem may have caused. We are working diligently to resolve this issue and prevent it from recurring.