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LiveChat Software S.A. develops and distributes software-as-a-service products for business-to-consumer and business-to-business text-based communications worldwide. It offers LiveChat, a tool that allows to communicate between Website visitor and its owner; ChatBot, which allows the creation of conversational chatbots for customer service teams that automates corporate communications; KnowledgeBase, a platform that lets companies to create knowledge bases for employees and clients; and HelpDesk, an application that enables companies to simplify team efforts for customer service via email. The company was founded in 2002 and is based in Wroclaw, Poland.