First Citizens BancShares, Inc. operates as a bank holding company, delivering both retail and commercial banking services through its various subsidiary entities. The organization's structure is categorized into four main segments: General Banking, Commercial Banking, Rail, and Corporate. The General Banking division is responsible for serving individual customers, primarily leveraging its extensive branch network. Commercial Banking, conversely, focuses on providing small and middle-market companies with lending products, leasing solutions, and a range of financial and advisory services. The Rail segment specializes in equipment leasing and secured financing solutions tailored for railroad and shipping entities. Lastly, the Corporate segment encompasses the company's investment securities portfolio and its interest-bearing cash holdings. The firm was established on August 7, 1986, and its corporate headquarters are located in Raleigh, North Carolina.