The firm operates across the entire electricity value chain, encompassing generation, transmission, distribution, and supply. Its operations are structured into three key divisions: Networks, Retail, and Wholesale. The Networks segment is primarily responsible for electricity distribution and transmission, as well as gas distribution, notably delivering electricity to residential and commercial premises throughout northern Scotland and southern England. The Retail arm focuses on providing energy supply, enterprise solutions, and various energy-related services, serving both household consumers and business clients with electricity and natural gas across the United Kingdom and Ireland. Lastly, the Wholesale division manages energy portfolios, engages in electricity generation from both renewable and thermal assets across the UK, Ireland, and Europe, and handles gas storage, gas production, and the strategic procurement and optimization of power, gas, and other commodity requirements.